Hotels

Simply better, digital customer experience

If you own a hotel with a restaurant, bar or beach with umbrellas and serve food or drinks in the rooms, pool, beach, indoor or outdoor areas of the hotel, consider a new, innovative solution with value for your business and your customers.

Our solution at present supports the food or beverage services but will be expanded with more functionalities that are designed for hotels. Our digital menu will differentiate your image from the competition. Guests at your hotel will be able to have a new, digital experience using their smartphone.

Without the Simply Better solution

• The staff taking orders wastes time explaining the menu
• Communication with foreign tourists is a requirement for staff but there may be difficulties when foreigners do not speak English and find it difficult to understand a menu
• You provide printed price lists that are not easily updated and make for a poor customer experience, especially for a luxury 4- or 5-star hotel
• Customers are looking for staff to ask for something and staff are often not nearby, so they have to contact reception
• It is relatively difficult for customers to order by phone when the line is busy or unanswered
• You do not have a clear picture of product sales
• You are forced to use social media to upload selected images of the products you offer

Using the Simply Better solution

• Your staff saves time from taking orders
• Foreign tourists see a digital price list in foreign languages with photos that is much easier to understand
• You can update prices and availability of items in real time
• Errors are reduced as customers can write comments on what they request
• Your staff serving a service point can receive notifications of customer requests without delay
• Your guests can order from their room and your revenue can increase
• You have real-time insight into product sales wherever you are
• You can provide information about your business, links to your social media and website and useful information for tourists in our app
• Your guests can rate the service level of your orders and comment on what they liked or disliked

Quite simply, the Simply Better solution gives you many new opportunities to increase your sales and significantly improve the experience of your guests during their stay at your hotel.